Rafael Bittencourt
Code Wizard & Music Enthusiast
Orchestrating elegant code since 2000. I specialize in building scalable systems and occasionally debugging my life choices.
With 20+ years of software development experience, primarily in the Microsoft stack, I have spent the last 6 years in leadership positions.
My focus is on cultivating a positive team culture and ensuring alignment with business goals in a remote-first environment.
When not coding, you'll find me exploring the harmonies between technology and music.
Skills (AKA My Superpowers)
Technical Wizardry
People Skills (Yes, I Talk to Humans Too)
My Adventures in Tech
Development Manager at Procom Consultants Group Ltd/Gorillaworks - Toronto, CA
Transitioned over the years in different roles in the company from Software developer to Dev Lead and in the last 3 years to the Development Manager position. I've been leading a fully remote team since the start of the pandemic, and we've managed to not only maintain but improve our productivity and team cohesion. I prefer to avoid micromanaging, so I delegate tasks and trust my team to execute them effectively. I set clear goals and milestones, but I give my team the autonomy to determine how they achieve those goals.
Achivements:
• Played a key role in building the first version of the Global Search feature using Azure services, significantly enhancing list screen performance. • Led the delivery of the first version of a unified portal application, streamlining the user experience across legacy systems. • Managed a high-stakes migration of a full application from a low-code platform to .NET microservices and React, leveraging Azure services for better scalability. • Contributed to the company’s business expansion by developing a new module in the portal application. • Pioneered AI integration by incorporating ChatGPT-powered features early in development. • Facilitated the IT team’s transition from an internal support group to a multi-tenant, commercialized solution, enabling the creation of a startup. • Improved team performance through process optimizations, mentoring, and leadership development, fostering new team leads.
Systems Analyst/Developer at Deltacon Consultoria - Florianopolis, Brazil
Responsible for the creation and optimization of various features of ERP solutions, in one of the company's main applications. Continued analysis and implementation of improvements in the software marketed by the company, negotiating directly with the customers the best solutions for the demands raised. Managing a portfolio with more than 60 customers in several branches of activities.
Systems Analyst / Developer / ERP System Coordinator at Koerich Telecom - Florianopolis, Brazil
Responsible for the analysis, design, management, and development of the ERP system used by the whole company in three different states, with the objective of ensuring costs, deadlines, and quality. Analysis of new business projects and absorption of new regions for operation, implementation of operational units, participation directly in the strategic, and operational planning of the IT area. Company with a structure of 23 subsidiaries and 7,000 employees.